Communication

Discover the magic and power of storytelling and why crafting your own incredible brand story will help you create potentially the most important marketing asset you will ever own.

Stand out from the crowd and break through the marketing noise of your competitors by leveraging traditional media and organic PR to grow your business. In this topic, written by Liz Nable, you’ll le…

In this topic you will learn about why email etiquette is important and what you can do to write efficient emails that are clear, fit for purpose and professional.

In this topic you will learn the essentials to give you a better understanding of podcasting, how to become a guest or start your very own podcast, the equipment needed and tips from the experts in t…

In this topic written by Frances Quinn, you will learn the principles, practices, and framework to help you build and implement your customer survey strategy.

In this topic, you will learn how to analyse the characteristics of your written communications and plan them accordingly, so that you can create compelling online content.

In this topic, you will explore conflict resolution, build some strategies to resolve conflict and discover how resolving conflict can repair relationships. You will also learn how to have those unco…

In this topic, you will explore how to develop your emotional intelligence as a tool to improve your business interactions and relationships. You will also consider how to increase awareness of your …

In this topic, you will learn where to go to find a support network of like-minded female entrepreneurs and business mentors.

In this topic, you will be provided with information to help you recognise the value of diversity, the benefits it can bring to your business and how you can encourage diversity through inclusiveness…

Learn about the interpersonal and communication skills necessary to be an effective negotiator.